Whistleblower Hotline Providers
A Whistleblower Hotline Service, or Ethics Hotline Service, is a tool that companies will use to provide employees and other stakeholders with a secure place to report on unethical behaviour. Typically, a Whistleblower Hotline Service will comprise of a toll-free reporting hotline, as well as the ability for employees to use a web-based form to report their concerns.
Reports are immediately collected into a Case Management System where management can log in, view, manage, and investigate each concern. A Case Management System will also provide management and the whistleblower with the opportunity to anonymously communicate with each other, and this helps to build a culture of trust. Below are six of the industry leaders providing Whistleblower Hotline Services:
Pricing between each of these Whistleblower Hotline Service providers is fairly consistent and driven by the size of the client company and the expected number of calls/reports annually. What varies considerably between these providers is the scope of the software and ancillary services, such as training and consulting, that are offered in addition to the hotline.
What are your requirements? Choose your vendor:
- Navex Global provides a full suite of GRC services to large global organizations with large HR, Security, Fraud, and Finance teams
- Syntrio provides companies with a basic, cost effective solution without much baggage
- For organizations with a strong presence in Europe that need to manage GDPR requirements, EQS Group should be looked at closely
- WhistleBlower Security services mid sized companies that care about receiving a more personal experience
- ClearView Strategic Partners knows the Canadian market and is especially well versed in Ontario regulations